Returns

It may happen that you want to exchange an order. Perhaps because you do not like the item, or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to return your order within 14 days (at your own expense)

The clothing must be in the same condition in which you received it

You can then get your money back or opt for a voucher in the form of shopping credit that you can use to choose other clothing for the same amount at a later time. This does not include shipping costs

If the item is damaged, LoliLuna can pass on this depreciation of the item to you.

So pack the item well and handle it with care.

I have provided an incorrect delivery address!

Did you accidentally provide an incorrect delivery address? please contact me as soon as possible. I will then try to change the order for you.